Florist Manor House Accessibility Statement
Our Accessibility Promise at Florist Manor House
Florist Manor House is dedicated to ensuring that all customers are able to enjoy the beauty and charm of our offerings without barriers. We believe that everyone should be able to order from Florist Manor House online with ease and convenience. Upholding the principles of equality and inclusivity is central to our customer experience, and we strive to cultivate an accessible environment that welcomes all individuals, regardless of ability.
WCAG 2.1 AA Compliance
Our website is designed and updated in accordance with the Web Content Accessibility Guidelines (WCAG) 2.1 AA standards. These internationally recognized guidelines ensure that digital content is more accessible to a wider range of people with disabilities, including but not limited to visual, auditory, physical, speech, cognitive, language, learning, and neurological disabilities. By adhering to these standards, Florist Manor House ensures our online floral selection, information, and ordering process are user-friendly for everyone.
Optimised for Screen Reader Compatibility
We have implemented best practices to ensure that our website is compatible with major screen readers. This includes clear page structure, text alternatives for meaningful images, and keyboard-friendly navigation. Whether browsing through our floral arrangements or completing a purchase, users relying on assistive technologies can enjoy a reliable online experience that respects their needs.
High Contrast and Readable Design
Understanding the importance of visual accessibility, the Florist Manor House website features a high contrast design with easily readable fonts and color combinations. Our design choices support customers with low vision and those who prefer enhanced clarity. Buttons, links, and navigation elements are clearly distinguishable to promote ease of use throughout the online journey.
Continuous Improvement and Customer Feedback
Accessibility is a continuous effort at Florist Manor House. We are committed to regular reviews, user testing, and timely updates to further improve the accessibility of our website. We encourage feedback from our customers, as real experiences help us identify areas of improvement and deliver a better, more inclusive online florist experience for everyone.
Contact Us for Accessibility Support
If you encounter any difficulties using the Florist Manor House website or have suggestions to enhance its accessibility, please get in touch with us. Our support team is available to listen to your feedback and address any concerns regarding accessibility. We are committed to providing all customers, regardless of ability, with the opportunity to order Florist Manor House flowers online without hindrance.
Ensuring a Welcoming Experience for All
At Florist Manor House, accessibility is at the heart of our customer service philosophy. We recognise that accessible features are not just enhancements but essential elements that allow every customer to engage with us fully and independently. Our drive toward accessibility ensures that every visit to Florist Manor House online is enjoyable, straightforward, and inclusive from start to finish.
